This is a auto-generated Article of all your definitions within the glossary.
Glossary
This is a auto-generated Article of all your definitions within the glossary.
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ADA
American Disabilities Act of 1990
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ADR
Average Daily Rate. This is the average room rate of all rooms sold over a date range. See RevPAR
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A/R
Accounts Receivable. The list of accounts, invoices on which payment is yet to be received.
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CC
Credit Card
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CY
Calendar Year
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DB
Direct Bill Refers to house accounts for various tour groups, companies, etc. for which payment is to be collected through accounts receivables.
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DSR
Daily Sales Report
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FIT
Foreign Independent Travel
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FOM
Front Office Manager
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FT
Full Time (Employment)
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GNS
Guaranteed No Show
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Group Rooms
Blocks of rooms or suites rented to a group, typically defined as 10 or more rooms per night, sold pursuant to a contract.
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HHK
Head Housekeeper
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House Bank
Secure store of cash kept at a business location.
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LNR
Locally Negotiated Rate
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NA
Night Audit
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OOO
Out of Order
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OTA
Online Travel Agency (3rd Parties)
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PBX
Private Branch Exchange (Internal Phone System)
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Petty Cash
A small amount of cash on hand used for paying expenses too small to merit writing a check, etc.
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PMS System
Property Management System
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Preauthorization
Preliminary credit card authorization prior to a guest's arrival. Typically used to guarantee a room. Different from Credit Card Authorization which would be on arrival, for the full stay.
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PT
Part Time (Employment)
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PTO
Paid Time Off
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QBO
QuickBooks Online
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RevPAR
Revenue Per Available Room. Often used to represent the overall performance of the hotel as a whole.
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RN
See: Room Nights
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Room Revenue
Revenue generated through the sale of rooms & suites to guests.
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SOTF
Supplier on the Fly (as opposed to Catalog Suppliers)
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Transient Rooms
Rooms & suites by individuals or groups occupying fewer than 10 rooms per night. It also includes rooms leased to guests who have established permanent residence, with or without a contract.
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Upcoming Arrivals
Reservations within the cancellation period of a hotel, or reservations within 2 days of arrival, whichever is greater.
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VCC
Virtual Credit Card
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WOH
World of Hyatt