SOP - Dress Code & Personal Hygiene

Written By Kamal Grewal (HR Manager)

Updated at May 7th, 2021



Policy Dress Code & Personal Hygiene
Department General
Last Updated April 2021


Policy

Employees are required to present themselves in a professional manner, with respect to clothing, personal hygiene, and appearance. In accordance with appropriate business conduct and professionalism, these standards are in line with our organizational practices.

Procedure

Hygiene

Employees are required to adhere to a standard of hygiene that ensures that employees represent the employer in a way that is clean and professional. The following requirements are applicable to all employees:

  • Maintain personal cleanliness by bathing regularly.
  • Oral hygiene (brushing of teeth) required.
  • Use deodorant/antiperspirant to reduce body odors.
  • No strong scented perfumes, colognes and lotions. These can cause allergic reactions, migraines and respiratory complications for other employees and guests.
  • Wash hands after eating, using the restroom, and smoking.

Personal Grooming

Employees are expected to consult their manager for uniform standards, which are specific to their work location and hotel of employment. Employees regardless of their place of employment must adhere to the following minimum guidelines regarding appearance:

  • A professional wardrobe must be groomed, pressed, in good condition, and fitting properly.
  • Socks or pantyhose/tights must be worn with shoes and match the color of the pants or shoes. Open-toe shoes are not permitted.
  • A well-groomed hairstyle, sideburns, mustache, and beard is preferred (no extreme artificial colors). Departmental grooming policies should be followed.
  • When operating machinery or working in a food and beverage department, long hair must be tied back and away from the face.
  • Clothing must not interfere with the equipment's functioning.
  • Employees should cover up tattoos that are considered offensive, hostile, or that are likely to reduce the employee’s professionalism.
  • Uniforms will be supplied to employees required to wear them.

Inappropriate Attire

Employees shall not wear the following items during their shifts:

  • Sweat or jogging pants
  • Sleeveless shirts
  • Pants that reveal the midriff or underwear
  • Leggings
  • Shorts 
  • Low-cut tops
  • Halter tops
  • Spaghetti strap tops
  • Flip-flops or sandals
  • Shirts revealing the midriff or underwear (crop tops) 
  • Anything that is mesh-like, sheer, visible, torn, or otherwise revealing
  • Wearing clothing that offends, offends, is distracting or otherwise distracting. 
  • Any clothing in which political, personal, or offensive messages are explicitly visible.


If an employee arrives to the work place in unacceptable attire, they may be sent home (without pay) to change their attire. 

Business Attire

Managers and Supervisors will be required to wear appropriate business casual attire.

Appropriate Business Attire

Managers and supervisors are expected to typically dress in business attire when there is a conference or meeting. 

  • Men – Dress shoes, jackets, shirts, ties, slacks, sweaters.
  • Women – Dress tops, dress pants, dresses, skirts, sweaters, pant-suits, dress shoes/sandals.

Business Casual

Managers will be permitted to wear business casual attire when they are not in contact with customers. 

In case a manager or supervisor is required to attend a guest, they need to keep business attire on hand at all times.

Appropriate Business Casual Attire

  • Men - Collared shirts; either dress or golf. Khakis, slacks, dress shoes or casual dress shoes, sweaters.
  • Women – Collared shirts; either dress or golf.  Khakis, slacks, skirts, dresses, dress shoes or casual dress shoes, sweaters.


Personal Protective Equipment

The requirement to wear personal/protective safety equipment should be followed at all times anywhere where such equipment is required.

Engineering Department

Engineering department employees, or those whose primary job duties require heavy lifting, are permitted to wear casual clothing at all times, including jeans and/or shorts. Safety concerns for accidents or injury may make shorts inappropriate in certain circumstances.

Clarification

All employees are responsible for following best practices for dressing for the occasion on any given day at all times. It is the Manager's responsibility to coach an employee if he or she is found wearing inappropriate attire.

The issue of appropriate workplace attire may be dealt with on a case-by-case basis.  

Compliance

Employees who do not adhere to the grooming, hygiene, and attire standards will face counseling and/or disciplinary action, including termination.

Updated standards for personal appearance may be reviewed periodically.




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