Popular Topics

• R&R - GM, FOM, Supervisors

  A high-level breakdown of some of the tasks and how the responsibility might be shared.  Operations HSKP Housekeeping Task HK...

• Common GL Codes for Managers

  Though there are hundreds of accounting codes, the common general ledger codes used by managers are noted below. A full...

• Overview of Market Segments

  The primary source of revenue for a lodging property generally arises from the rental of rooms and suites to guests....

• Revenue Strategy 2021

  Update Table of Contents Rate Windows Peak Dates Rates Breakdown by Market Segments Historical Statistics This article outlines the information...

• Overview - Lodging & Sales Taxes

  Lodging Taxes After discussion with various agencies, the general guidelines are taxable items are as stated below. Fee applied to...

• Employee Referral Program

  The Employee Referral Program offers an incentive award for current employees who refer new talent to the company by referring...

• Timekeeping

  Policy Timekeeping Department Payroll Last Updated March 2021 Policy This policy describes the timekeeping policies for the property. It is...

• OTA & Reconciliations

  Booking.com Commissions Access your Extranet with your username and password.  Go to the Administration tab + Reservation statement.  Locate the...

• Email Etiquette for ALL Managers

  Policy Email Etiquette Department General - HR Last Updated May 2021 Policy In this policy, you will find important rules...

• Service Animal & Emotional Support Animal Policy

  Quiz Required After reviewing this document, all staff are required to take the quiz located here. If any responses are...

• California Workers' Compensation Policy

  Policy Worker's Compensation Policy Department General Last Updated July 2021 Policy The Company provides workers' compensation insurance to employees who...

• SOP - Expectations of Privacy Policy

  The company assumes no responsibility whatsoever for the damage, loss or theft of personal property due to third parties. Our...

• W2 Instructions - 2020 - Zenefits

  Zenefits has notified employees when their W-2s were ready and they can view them by logging into their account on...

• SOP - ADA (Reasonable Accommodations)

  Policy ADA  Department Human Resources Last Updated August 2021 Policy It is the policy of the company to comply with...

• Airbnb Revenue & Tax Reports

  Step 1 Login to airbnb.com and select Switch to hosting Delete 2 Click on Menu > Transaction History > Gross...

• Lodging Taxes for Long Term Stays

  Summary Once a guest consumes the 30th or 31st day, transient occupancy lodging taxes no longer apply.  Only after the...

• Disease Prevention Awareness: Bloodborne Pathogens, Sharps, Biohazard Waste, and Bed Bugs

    Below is information on handling body fluid spills, cleaning up biohazard spills, handling sharps, bed bugs, and biohazard waste. ...